This Privacy Policy explains how superjl Casino collects, uses, stores, and protects the personal information of Filipino players on superjl.one. We are committed to safeguarding your data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable PAGCOR regulatory requirements.
superjl Casino ("superjl", "we", "us", "the Company") operates the online gaming platform at superjl.one and takes the privacy of its players very seriously. This Privacy Policy describes our practices with respect to the personal data of individuals ("you", "Player", "Data Subject") who access or use the superjl platform, including the website, any mobile-optimized interfaces, and all related services.
This Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its implementing rules and regulations, the guidelines of the National Privacy Commission (NPC) of the Philippines, and the applicable requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) as they pertain to the handling of player personal data in the online gaming context.
By registering a player account with superjl, making a deposit, or otherwise using the superjl platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue your use of the superjl platform.
The data controller responsible for your personal data is superjl Casino, the operator of the superjl.one platform. For all data privacy inquiries, requests to exercise your rights as a data subject, or complaints regarding the processing of your personal data by superjl, please contact our designated Data Privacy Officer (DPO) using the contact details provided in Section 17 of this Policy.
Where superjl engages third-party processors — such as payment gateway providers, KYC verification services, game providers, and technical infrastructure operators — those parties act as data processors under superjl's instruction and are contractually bound to process your data only as directed by superjl and in accordance with applicable Philippine data privacy law.
superjl collects and processes the following categories of personal data in the course of operating the superjl Casino platform:
superjl collects personal data through the following channels:
Under the Data Privacy Act of 2012, superjl processes your personal data on the following lawful bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (player account agreement) |
| KYC identity verification | Legal obligation (PAGCOR / AMLC requirements) |
| Payment processing and fraud prevention | Performance of contract; legitimate interest |
| Game activity logging and platform analytics | Legitimate interest; contractual necessity |
| Responsible gaming compliance | Legal obligation; legitimate interest |
| Direct marketing communications | Consent (opt-in); legitimate interest |
| Regulatory reporting obligations | Legal obligation (PAGCOR, AMLC, BIR where applicable) |
| Customer support | Performance of contract; legitimate interest |
superjl processes your personal data only for specific, legitimate purposes. The primary purposes for which we use your data include:
To create and maintain your superjl player account, authenticate your identity at login, process deposits and withdrawals, deliver games and gaming services, manage bonuses and promotions, and provide 24/7 customer support.
To verify your identity and age in accordance with PAGCOR requirements, comply with the Anti-Money Laundering Act (AMLA) and its amendments, respond to lawful requests from Philippine regulatory authorities (PAGCOR, AMLC, NPC), and maintain records as required by law.
To detect and prevent fraudulent activity, unauthorized account access, money laundering, and abuse of the superjl platform — including bonus abuse, multi-accounting, and use of automated tools in violation of the Terms and Conditions.
To administer responsible gaming tools including deposit limits, loss limits, session alerts, cool-down periods, and self-exclusion; to monitor for indicators of problem gambling behavior; and to enforce the minimum age requirement of 21 years as required by PAGCOR.
To analyze aggregate and anonymized player activity data for the purpose of improving platform performance, game selection, user experience, and customer service quality. superjl does not use individually identifiable data for profiling purposes beyond what is necessary for the purposes listed in this section.
To send promotional communications regarding superjl bonuses, new games, and platform updates to players who have consented to receiving such communications. See Section 14 for your rights regarding marketing opt-out.
superjl does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. superjl may share your data in the following circumstances:
superjl engages third-party service providers who process personal data on our behalf and under our instruction, including:
All superjl service providers are bound by data processing agreements that require them to maintain appropriate security measures and process your data only as instructed by superjl.
superjl may disclose your personal data to Philippine government agencies and regulatory bodies — including PAGCOR, AMLC, the NPC, the BIR, and law enforcement authorities — where required to do so by law, court order, or valid regulatory directive. superjl will, where legally permissible, notify you of any such disclosure.
In the event of a merger, acquisition, reorganization, or sale of assets involving superjl, player personal data may be transferred as part of the transaction. Affected players will be notified of any change in data controller identity and their rights with respect to that change.
superjl retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AMLC / regulatory requirement |
| KYC documents and identity records | Duration of account + 5 years after closure | AMLC / RA 9160 obligations |
| Financial transaction records | Duration of account + 5 years after closure | BIR and AMLC requirements |
| Game session logs | 2 years from the date of the session | Dispute resolution; regulatory audit |
| Customer support records | 3 years from the date of the interaction | Quality assurance; legal protection |
| Marketing consent records | Until withdrawal of consent + 1 year | Proof of consent; NPC guidance |
| Self-exclusion records | Permanent (lifetime of exclusion period) | Responsible gaming obligation |
Upon expiry of applicable retention periods, superjl will securely destroy, delete, or anonymize your personal data in accordance with its data disposal procedures.
superjl implements appropriate technical and organizational security measures to protect the personal data of Filipino players against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. If you suspect that your superjl account has been compromised, please contact superjl's support team immediately.
In the event of a personal data breach that poses a risk to your rights and freedoms, superjl will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players as required under RA 10173 and the NPC's breach notification guidelines.
superjl uses cookies and similar tracking technologies on the superjl.one platform. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences, and analyze usage patterns.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, CSRF protection — essential for platform operation | Session / up to 24 hours |
| Functional | Remembering language, login preferences, game interface settings | Up to 12 months |
| Analytics | Aggregate usage data — pages visited, session duration, navigation paths (anonymized) | Up to 24 months |
| Marketing | Tracking referral sources for bonus attribution; campaign performance measurement | Up to 30 days |
You may control cookie settings through your browser preferences. Disabling strictly necessary cookies will impair your ability to log in and use the superjl platform. Disabling analytics or marketing cookies will not affect core platform functionality but may affect personalization features.
superjl's primary operations and data storage are based within the Philippines. In limited cases, personal data may be processed by service providers operating infrastructure in other jurisdictions — for example, cloud infrastructure hosted in Singapore or other ASEAN-adjacent data centers.
Where personal data is transferred outside the Philippines, superjl ensures that such transfers are made in compliance with the cross-border transfer requirements of the Data Privacy Act of 2012 and NPC guidelines, including by implementing appropriate contractual safeguards such as standard data processing agreements that require receiving parties to maintain data protection standards equivalent to those required under Philippine law.
Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to the personal data that superjl holds about you. You may exercise these rights by contacting superjl's Data Privacy Officer as described in Section 17.
superjl will respond to data subject rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, with written notification to the requesting party.
The superjl Casino platform is strictly prohibited for individuals under the age of 21 years, in compliance with PAGCOR regulations governing online casino gaming in the Philippines. superjl does not knowingly collect personal data from individuals under 21 years of age.
Where superjl discovers or has reasonable grounds to believe that a player account is held by an individual under 21 years of age, the account will be immediately suspended, all gaming activity from the account will be voided, and the personal data of the underage individual will be retained only for the minimum period necessary to satisfy regulatory reporting obligations before being securely deleted.
If you believe that a minor has registered on the superjl platform or has accessed the platform using your account, please contact superjl's Data Privacy Officer and support team immediately so that appropriate action can be taken.
superjl may send you promotional communications including information about new games, bonus offers, reload promotions, and platform updates via SMS, email, or in-platform notifications. superjl will only send marketing communications where you have provided consent to receive them, or where superjl has a legitimate interest in communicating with you as an existing player.
You may withdraw your consent to marketing communications at any time by:
Opting out of marketing communications will not affect your ability to receive transactional communications from superjl — such as deposit confirmations, withdrawal status updates, account security alerts, and KYC verification notifications — which are sent on the basis of contractual necessity rather than marketing consent.
The superjl platform may contain references to third-party services, including game providers and payment platforms. superjl is not responsible for the privacy practices of third-party services that you interact with directly. Each third party operates under its own privacy policy and data handling practices.
When you use GCash, PayMaya, BPI, BDO, or other payment services in connection with superjl, your use of those services is governed by the respective provider's privacy policy and terms of service. superjl receives only the transaction confirmation data necessary to credit your superjl account — superjl does not receive or store full payment account credentials.
Game providers on the superjl platform receive game session data necessary to deliver the game experience. The data practices of individual game providers are governed by their own privacy documentation. superjl selects game providers that demonstrate compliance with applicable data protection standards.
superjl reserves the right to update or amend this Privacy Policy at any time. When material changes are made, superjl will notify registered players via email or in-platform notification at least 15 days prior to the effective date of the change, or immediately where required by law or regulatory directive.
The current effective version of this Privacy Policy is always available at superjl.one/privacy-policy. The effective date and last review date are displayed at the top of this document. Your continued use of the superjl platform following the effective date of a Policy update constitutes your acknowledgment of the updated Privacy Policy.
If you have questions or concerns about changes to this Policy, please contact superjl's Data Privacy Officer before continuing to use the platform.
superjl has appointed a designated Data Privacy Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. For all data privacy inquiries, requests to exercise your data subject rights, or complaints regarding superjl's handling of your personal data, please contact the DPO through the following channels:
If you are not satisfied with superjl's response to a data privacy inquiry or complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.
This Privacy Policy was last reviewed and updated in January 2026. superjl Casino Philippines — superjl.one.
As a Filipino player on superjl, the Data Privacy Act of 2012 gives you meaningful rights over your personal data. Here's what those rights mean in practice.
You can request a full copy of the personal data superjl holds about your account at any time. Submit a written request to our Data Privacy Officer and we'll respond within 30 days.
If superjl holds inaccurate personal data about you, you can request a correction. Most account details can be updated directly from your superjl account settings.
You may request deletion of your personal data where superjl no longer has a lawful basis for holding it. Regulatory retention obligations (AMLC, PAGCOR) may affect the timing of deletion.
You can object to the processing of your personal data for direct marketing purposes at any time — and superjl must honor that objection. Update your preferences in your account settings or contact support.
You can request a copy of the personal data you've provided to superjl in a structured, commonly used format — useful if you decide to move to a different platform.
If you believe superjl has mishandled your personal data, you can file a complaint with the National Privacy Commission (NPC) of the Philippines — the supervisory authority for RA 10173.
Every data exchange between your browser and superjl's servers is encrypted using the same 256-bit SSL standard applied by Philippine banks. Your login credentials, payment details, and personal data are protected in transit.
superjl will never sell your personal data to third parties for their commercial purposes. Your data is used exclusively to operate your superjl account, comply with PAGCOR and AMLC obligations, and improve the platform.
The superjl Privacy Policy is built on the requirements of the Data Privacy Act of 2012. Filipino players benefit from all the rights and protections that the NPC's regulatory framework provides.
Now that you understand how superjl handles your data, experience the platform — 1,200+ games, GCash payouts in minutes, and 24/7 Filipino support. Your privacy is protected every step of the way.
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